Shipping policy
We ship via UPS, USPS, and FedEx. All of our products are shipped from the United States. Packages generally arrive within a few days, but we are not responsible for carrier delays. If you paid extra for shipping we will issue you a shipping refund if your package does not arrive during the guaranteed time frame.
*Free Shipping is offered when you order.
HANDLING TIME:
We strive to get all orders received before 3 PM EST shipped out the Same Day. We will contact you if for some reason there are any unforeseen delays or if a product is Special Ordered. We ship week days, Monday-Friday. We Do Not ship on Saturday, Sunday, or UPS & USPS Holidays. Orders received after 3 PM EST Friday - Sunday will ship on the following Monday, assuming Monday is not a Holiday.
Please Note: Usually, orders will be shipped in 2-3 days to arrange delivery, and take 2-3 business days to arrive, although delays may be caused by local delivery logistics.
What is the Optional SHIPPING INSURANCE we offer?It is not required when you place your order but you might want to consider purchasing it so that if your package is stolen off your porch, lost, or broken in transit, you have full protection from us- we'll fully refund or resend a new product to you.
INTERNATIONAL SHIPPING POLICY
For orders shipped outside the USA, Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to placing your order. These charges are normally collected by the delivery carrier (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.